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Frequently Asked Questions (FAQ)
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Q.
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What are your prices?
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A.
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Prices vary based on media format. Refer to the slideshow above for more information.
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Q.
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How long is the conversion process?
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A.
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Less than one week is typical, depending on the size of the order.
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Q.
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What will be the format of my digital copies?
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A.
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MPEG-4 (mp4) for videos, MP3 (mp3) for audio, and JPEG (jpg) for images.
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Q.
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Can I rename my digital files when you're finished?
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A.
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Absolutely, I encourage it! You know your media better than I do, so feel free to change the file names once I'm finished. Just be carefully not to erase the extension, as it would corrupt the file.
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Q.
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Can I get a quote for my order before the pick-up?
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A.
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It's difficult to quote an order without knowing the video's exact runtime or quantity of prints, but I certainly promise to respect your budget and keep you updated throughout the process.
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Q.
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Can I provide my own USB flashdrive or external hard-drive?
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A.
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Yes! I'll simply create a folder on your memory device labeled Jake's Conversions.
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Q.
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How should I organize my pictures before the pick-up?
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A.
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First, consider removing photos from albums. Otherwise, a $10.00 removal fee will apply to each album. Next, group your pictures (year, event, etc.). I'll sort them the same way digitally.
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Q.
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How should I organize my tapes before the pick-up?
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A.
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Tag your tapes with descriptive post-it notes or labels to list a year and title for the digital file. This way, you'll be able to search the files chronologically and categorically on your flashdrive.
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Q.
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Will I be charged for submitting tapes that are blank?
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A.
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Nope! You'll only be charge for footage found on your tapes.
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Q.
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What if I want my tapes partially converted?
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A.
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No problem! Just leave a note and queue the tape at the start time.
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Q.
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What kind of tapes can you convert?
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A.
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VHS, VHS-C, 8mm, MiniDV, and Betamax tapes.
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Q.
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Can you scan slides to a USB flashdrive?
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A.
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Yes! Slides and negatives are both acceptable formats.
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Q.
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Can you convert media on discs to a USB flashdrive?
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A.
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Yes! DVD-R and MiniDVD are both acceptable formats.
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Q.
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Are there any additional or hidden fees?
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A.
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Additional fees will only be applied to tape repairs and video editing.
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